Video Chat allows your operators to communicate face to face with users of the Live Chat transferring sound and video from the operator to the visitor and vice versa.
To use the Video Chat functionality of Whos On you will require the Video Chat option as part of your account.
In order for the video chat to function correctly both the visitor and the operator will require a web cam and a microphone attached to their computer's To start Video Chat you need to be within an existing Live Chat session then browse to .
Once you click this option the video chat pane will open on the right hand side of the chat window and a hyperlink will be sent to the visitor in order for them to start the session.
The importance of a CRM is crucial in maintaining online relationships! We are proud to be PCI DSS 3.0 certified whilst providing bespoke storage and hosting solutions for enterprise clientele who require such security measures In a Market Place where huge and diverse range of products are easily accessible, well organized customer services and queries being answered in a decorous manner is a key element to achieve heights.
Providing the resolution of customer’s query in quick time is a challenging task.
Add Tagove i OS and Android SDK to your mobile apps!
Giving customers the ability to make voice and video calls on the go directly through your mobile app.
To enable your Video Chat account go to Options - Video Chat and enter the details provided by Parker Software.Even the senior and well trained customer care representatives sometimes feel trouble to explain the troubleshooting . All data can be stored in Tagove servers or a desired client location.Great for training staff whilst maintaining records for legal purposes. Whilst storing customer data and leads is just the starting point Tagove provides a completely secured cloud based solution.Also download our agent app to manage the chat from anywhere anytime.
Record all voice and video chats with text transcripts from all your agents.