Generally, updates should be done via the Office Scan infrastructure.
April 2014 Trend Micro™ Office Scan™ Version 11.0 This readme file is current as of the date above.
What I did is to give permissions for the group "EVERYBODY" and "DOMAIN COMPUTERS" to the folder, thus all computers that are member of the domain can now download the updates again, but all the computers that are in a workgroup can still not perform updates.
The agent guards the endpoint and reports its security status to the server.
The server, through the web-based management console, makes it easy to set coordinated security policies and deploy updates to every agent.
However, all customers are advised to check Trend Micro's website for documentation updates at
Register online with Trend Micro within 30 days of installation to continue downloading new pattern files and product updates from the Trend Micro website. Trend Micro always seeks to improve its documentation. Please evaluate this documentation on the following site:
Hello, This morning, our trendmicro officescan server broke down and since then, some of the clients are not able anymore to do the download of the virus patterns.