Watch our video and download the on-time shipping infographic for more details See the full summary of changes and new requirements.
When there's no tracking information available and no response from the buyer, the transaction will not be included in the on-time shipping calculation.
e Bay is committed to helping sellers grow their businesses.
New seller standards will focus on what buyers care about the most—getting the item they ordered on time, and effective customer service to resolve any requests for help.If your buyer confirms the item was delivered on time—you'll be recognized for on-time shipping.Shipments will be considered late only when: When there's no tracking information available and no response from the buyer, the transaction will not be included in the on-time shipping calculation and will not be considered on-time or late since there’s no information available.Watch our video and download this handy infographic to see how easy it is to be recognized for on-time shipping.The new seller standards will go into effect on February 20, 2016 for US sellers.
Starting November 5, 2015, sellers will have access to a preview in their seller dashboard to help check their progress towards the new seller standards.