(I had anticipated having to use TIVO's kickstart utility, to force the system to recognize the new drive's pre-loaded software.Glad that wasn't necessary.) Finally, shipping USPS Priority was a nice touch. ) You deliver a great product and great and thoughtful service, and I just wanted to say Thanks." Glenn Senters, Beaumont, TX"I just got my Series 3 HD XL connected back up. It works just like the day I first bought it - again.Thank You for great service, fast repair time, low cost and fast shipping. I would / will advise other to use this company for the repair of there Tivos'.THANKS," George Hamilton, Henderson, NV"I want to thank you very much for your business.Thanks so much for doing a great job fixing both tuners and leaving our recordings intact. I will definitely use you guys again if I ever need to, you're the best for these older units." Rex Stauffer, Winter Haven, FL "Thank you! Bought a new one from you awesome folks, and in five minutes pulled the old one out, plopped in the new one, and boom! They suspected that my drives were ok but he case/power supply failed.I order a new case/power supply and once I replaced it I had another problem.from Our Previous Ti Vo and Ti Vo Upgrade Sales We receive a lot of great feedback from our Ti Vo, Direc TV, and repair customers. We hope that our customers' comments give you some insight into our product quality and service.Also see our reviews at these sites: "We recently bought your 500 GB hard drive kit, to replace the failed drive in our HD Series 3.
They quickly diagnosed that I needed to press the reset button to re-flash the system.
That did the trick and minimal expense to me and without losing any programs. " Craig Stull, Scottsdale, AZ"I received the Tivo and it works great !!
Installation and start-up could not have been easier.
I particularly liked that upon powering up, the system booted directly to TIVO's guided setup.
If it weren't for Ti Vo's dumb policy of lifetime service being attached forever to the box for which it was first purchased, I would've upgraded to a newer model. When I went to reboot it, it just got stuck on the welcome loading screen.