Regular Xbox One users are updating fine, at least those with consoles that needed an update this morning, but those of us in the Preview Program? With a wired network connection that my Xbox says is “all good,” stable home internet and a relatively recent update, it’s impossible to get online with my console right now.
I took to Twitter and immediately found piles of users complaining about the same thing.
Update #4 (am ET): This is anecdotal, but my Xbox One has updated after around three hours of trying.
The update finally initiated like normal, and I’ve been able to update games. Update #3 (am ET): Still no official update, but the Xbox Support team running the support Twitter account is at least aware that users are having issues.
We will update this post if the problem is resolved or when Microsoft speaks up.
Then there’s the Xbox One subreddit, which, again, hosts preview Program Members with a console that won’t update.I have not seen other users reporting the same, though. They’re offering a canned response, asking for gamertags and, well, that’s about it. Update #2 (am ET): With no official clarification from Microsoft, users are beginning to take to social media outlets in droves with this issue.It’s not just Preview Program members or new Xbox One Owners, it seems.A mod of that subreddit removed the post and offered that, “The Xbox One Preview Program is a beta test, and as such bugs may exist.” Cool, thanks dude. Their offices are in Washington state, so I imagine we won’t hear anything until the Pacific time zone gets to working hours.It is 9am ET at the time of this story’s publication.
Microsoft revealed the first 104 games that make use of the Xbox One's new backwards compatibility functionality on its November 12 service launch.